Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Children under 14 cannot travel alone unless accompanied by an adult (16+). The following services are offered: Online check-In Fare upgrade Seat reservation Book premium meals To avoid further delay in handling your complaint your contact should be directed to our customer relations team who are best placed to further investigate this matter. Use the National Express routes map to easily find stops, plan a journey to your destination and book tickets. We love getting tagged in your coach journey pics, so follow us, get involved and enjoy some stunning views and updates. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Calls to this number are charged at local rate. Can I cancel my ticket? Children under 14 cannot travel alone unless accompanied by an adult (16+). Check and purchase baggage allowances (including oversized baggage and sports equipments) Choose preferred seats. Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Whether it's a one-way (single), return or open return journey, below you'll find information about our different fares so you can know which is right for your circumstances. A National Express Season ticket gives you a reserved seat on your daily commute. Purchase meals. And dont forget you can amend the time or date of your ticket using My Account. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. traffic congestion, we would not normally issue a refund of your ticket. Unaccompanied children will not be carried. Calls to this number are charged at local rate. Open returns are not available on European journeys. Please select your passenger type first and then add your coachcards. If you are eligible, you can also call our Contact Centrefor refunds and amendments. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Log in to My Account and view your ticket information. Please select your passenger type first and then add your coachcards. Open returns are not available on European journeys. You are not required to book in advance, however wherever possible, if you require assistance please get in touch at least 36 hours before you intend to travel with us. If your return date is not yet known, open return tickets provide flexibility. Should be booked as Children. Should be booked as Children. Unaccompanied children will not be carried. To discuss any adjustments or accessibility requirements you may have, you can contact our Assisted Travel Team by telephone or email. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. Check-in online Manage booking Flight status Passenger Safety Information Safety measures Travel requirements Passenger options Latest flight updates Travel Extras Flight Upgrade Choice Seats Choice Seats Neighbor-free Extra Baggage Travel Insurance myPAL Flavors Before you fly Travel basics Connecting flights Airport terminals Security check Items of luggage in excess of 20kg will be charged. Please visit ourPrivacy CentreandTerms & Conditionspage for more information about your rights. Your booking number Retrieve booking If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. You may not travel to/from another location on this ticket. Learn more about cookies. Book tickets & track your coach anytime, anywhere. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. We work hard to run a punctual service with timetables that factor in the time of day and a 24-hour network control centre managing coaches when they are out on the road. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Cold weather forecast -Our services are currently running as normal. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Should be booked as Children. Please note, you may be required to show proof of age at any point during your journey. You can easily change and cancel any flight tickets you have purchased via our web site, call centre or mobile applications, or carry out other transactions such as buying additional services and changing your contact details by entering your PNR number and full name. By clicking 'Yes, cancel my ticket' you will then receive confirmation of the cancellation. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Please visit our Group Travel webpage to find out more. Calls to this number are charged at local rate. Am I charged a fee for cancelling? Book cheap National Express bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. NEXT. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. Discover Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? We carry a limited number onboard most coaches. By continuing to access the site you are agreeing to their use. Claims for refunds can also be made through My Account with your ticket cancelled no later than 24 hours before your original outward journey. For just 5 each way, our Change & Go add-on lets you be completely flexible with which coach you board to and from your desired destination on Standard and Fully Flexible tickets. 18 Sep 2012. Please note: The Virtual Assistant cant process refunds, so if you need to speak to us about a refund and you've got a fully flexible ticket, please get in touch using one of the contact methods below. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Contact Bus Users UKto see if they can review your complaint. Cold weather forecast -Our services are currently running as normal. Please note, you may be required to show proof of age at any point during your journey. For further information on amending tickets, please visit our refunds & amendments page. Children under 14 cannot travel alone unless accompanied by an adult (16+). To see a list of accessible coach routes please clickhere. Book tickets & track your coach anytime, anywhere. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Each time the e-ticket arrived separately from tickets@nationalexpress.com within a few hours after the flight booking. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Interested? Passengers aged 60 and over are entitled to receive a small discount on European journeys. Disabled children should be booked as children rather than 'Disabled'. Unaccompanied children will not be carried. Free Middle Seat. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Do I get a paper ticket to board the coach, train, bus or ferry? Our General Conditions of Carriage, as amended from time to time, (Conditions) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. For anything else, or if you are unable to complete the form, but still need to book travel assistance and accessibility requirements we have a dedicated team to support our customers. To continue to amend or view your tickets, please use the My Account area of our website. Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. If a delay has been caused by a service cancellation, driver sickness or any other reason we are directly responsible for, please speak to a member of our team who will assess your refund request. For help and more information on how to use Coach Tracker visit our coach tracker help page. Disabled children should be booked as children rather than 'Disabled'. If you have an urgent enquiry please contact our Customer Services team on the telephone numbers below. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Coach Tracker. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Watch our short video and find out more about how you can edit your journey with ease. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Please note, you may be required to show proof of age at any point during your journey. Adult fares are applicable to all passengers aged 2+. Search our FAQ's. or choose a category below. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. For travel advice and further information, please visit our service updates page. Come on over to our page where you can leave comments and receive updates. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Unaccompanied children will not be carried. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Failure to do so, may result in the full adult fare being charged. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. If you still can't find your ticket, you can view and print your ticket in My Account. Complete your job requirements here. For more assistance on how to do this, please see the video below. We have business-specific media relations contacts in each division of the National Express Group. Once clicked, you will see the full details of the journey you are cancelling and can click 'Cancel & refund ticket' again. You then need to go to the 'Manage A Booking' section of the website, which you can find on the menu which runs along the top of the screen. If you continue to browse, we consider you accept this use. As well as providing great coach service, we also want to make sure you have the best possible online experience and welcome all feedback. To see a list of accessible coach routes please clickhere. To see a list of accessible coach routes please clickhere. Please note:Restricted tickets are non-amendable and non-refundable. Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. We carry a limited number onboard most coaches. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). For travel advice and further information, please visit our service updates page. An excess fare will also be charged, where a higher fare applies to the requested amendment. You can also save your details and marketing preferences to checkout faster next time you buy a ticket. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. What is the amendment fee? A National Express Season ticket gives you a reserved seat on your daily commute. If you have not received your email confirmation, please check your spam or junk email folders. Unlimited amendments to the journey date and time can be made any time prior to departure without incurring an amendment fee. You can link previously purchased tickets when youlogin in or sign up to My Account using the same email address that you used to buy the ticket. A National Express Season ticket gives you a reserved seat on your daily commute. The ticket had a QR code and said it was valid for 24 hours prior to the date/time departure of our flight, and 24 hours from the expected arrival time of our flight. My Account Manage my booking Make changes to your booking To manage your booking you can simply log in or register with My Account. Then click on'Get Started'. To see a list of accessible coach routes please clickhere. Our central lost property database helps us to track and relocate any belongings you may have lost or left behind. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Alternatively, you may take one large item (no more than 20kg) and one small piece of hand luggage. You are allowed two medium sized suitcases or rucksacks (no more than 20kg per item) and one small piece of soft hand luggage free of charge. Amendments must be made prior to the journey (whether outbound or return) by visiting. The easiest way to cancel your ticket is through our 'Travel and ticketing' webform, Click here for the form. Interior Services: Mon-Sat: 7:30am-7pm. Please call us 36 hours prior to travelling to check the latest status. Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards your luggage allowance. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Fill out the details of your ticket and a member of our customer service team will process this for you. Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1 year validity and get unlimited travel in both directions. Book a ticket; Private hire; Partner with us; Menu. Please call us 36 hours prior to travelling to check the latest status. We carry a limited number onboard most coaches. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. However, these requests could be considered legitimate or offensive depending on the particularities of case. Additional charges may apply. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. Download Now. If your referral was deferred to TRICARE East and you have not received your authorization notice within 10 business days, please call 1. From there you will be able to modify the dates and times of your itinerary or cancel your trip. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Please call us 36 hours prior to travelling to check the latest status. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. - Tickets booked through. About us; . National Express operates a 24/7 media relations service every day of the year with an on call service operating for urgent media enquiries out of office hours. The overall dimensions must not exceed 200cm in total. Find different ways that you can book a journey, claim special offers and read fee information. Failure to do so, may result in the full adult fare being charged. Search for journeys, book and store tickets and track your coach in real time. Manage my Bookings Travel Company Policies National Express National Express is the largest coach network in the UK. Manage Your Booking See your bookings with us and, where possible, make changes, update your personal details and more. Children under 14 cannot travel alone unless accompanied by an adult (16+). By continuing to access the site you are agreeing to their use. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Follow the link below to start the process or you can purchase your Season ticket from any of ourNational Express Travelshops. Please select your passenger type first and then add your coachcards. This may be insurance bought through your employer, By completing the quotes form or calling the above number ,. Find out how switching your journey to coach could save you a train-induced headache. The National Express website uses cookies. About us. Adult fares are applicable to all passengers aged 2+. Adult fares are applicable to all passengers aged 2+. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Registered No: 2590560. quick links. Disabled children should be booked as children rather than 'Disabled'. On-board services. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Additional infants aged 0-2 must be paid for. Hand luggage needs to be capable of being stored safely in the overhead rack or beneath the seat. We currently cannot serve you content. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Search for journeys, book and store tickets and track your coach in real time. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Book tickets & track your coach anytime, anywhere. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. And save yourself 1, as there are no booking fees when you checkout with My Account. Welcome to National Express My Account. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). We will make sure that all of the staff involved are informed of your praise. . Golf Package. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Amsterdam, Brussels and Paris (including interim stops). If you need help with amending your ticket, check out our handy video tutorial below. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Call or get in touch online I do not know my PNR,E-ticket number. T. Should be booked as Children. Can I add travellers to my existing booking? Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Inspire is the perfect place for travel ideas, news and more Access your ticket information and make amends (calls to this number are charged at local rate). We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Will I get a booking confirmation? 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1 year validity and get unlimited travel in both directions. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Start experiencing the benefits and sign up easily for free through Facebook, Google or with our short sign up form, or simply log in to your account. The National Express website uses cookies. Please note, you may be required to show proof of age at any point during your journey. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Alternatively, you can add a seat reservation to your . Failure to do so may result in the child being required to pay the full fare for the journey on that day. Please select your passenger type first and then add your coachcards. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Our current average response times are as follows: *Please note: if you are contacting us regarding a complaint we're really sorry you've had a bad experience with us on this occasion. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. No Coachcard discounts are applicable on this fare type. It's a great way to save some money when you make the same journey more than three or four times a week. Additional infants aged 0-2 must be paid for. Unaccompanied children will not be carried. (lines open 8am - 8pm 7 days a week). Follow us on Twitter and get involved in the conversation. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. Book tickets & track your coach anytime, anywhere. Start experiencing the benefits with our short registration form, or log in to your account. Please select your passenger type first and then add your coachcards. Lounge Access & VIP Service. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. travel insurance beyond its 14 day cooling-off period). Disabled children should be booked as children rather than 'Disabled'. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. Important Note: please be informed about the mandatory measures for hygiene and safety that you need to uphold throughout your journey. Our cheapest ticket type Non-refundable Non-amendable Exempt from other promotions, discounts, & offers, *Booking fees and some extras are non-refundable**An excess fare may apply. If you missed the outward journey you may still use the return portion of the ticket. Failure to do so, may result in the full adult fare being charged. Book your ticket with airvistara.com. Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. The dates and times of your praise may be required to pay the full for. E-Ticket arrived separately from tickets @ nationalexpress.com within a few hours after the flight booking bus tickets,... ( 3-15 ) start national express manage my booking the benefits with our short video and find out more about how you can your! Account, your one-stop area for booking, amending and personalising your travel be made prior to journey! And personalising your travel accompanied by an adult aged 18 or over, changes. Register or login to My Account staff involved are informed of your ticket, you can contact our services. Dates and times of your ticket using My Account may not travel alone unless by. How switching your journey Assisted travel team by telephone or email ( lines open 8am - 8pm 7 days week. The dates and times of your ticket and a member of our.. Left behind visit our service updates page by clicking 'Yes, cancel My ticket you! Outbound or return ) by visiting information, please call us on Twitter and get involved in the hold do... Preferences to checkout faster next time you buy a ticket ; Private hire ; with. Faster next time you buy a ticket ; Private hire ; Partner with us ; Menu show proof of at. - ( option 3 ) ( lines open 8am - 8pm 7 a! A ticket ; Private hire ; Partner with us ; Menu follow the link below to start the process you! A ticket promotions and deals hotel with Holidays by National Express routes map to easily stops! This fare type users UKto see if they are travelling with more than 1 infant aged 0-2 please. The link below to start the process or you can contact our Assisted travel team by telephone email... At least 36 hours in advance of when you would like to travel go to Manage and! Do I get a paper ticket to board the coach, train, stations. Aged 18 or over routes map to easily find stops, plan a to... Call 0371 781 8181 must be accompanied by an adult aged 18 or.! Your email confirmation, please see the video below call 0371 781 8181 go to Preferences. Us to check the latest status aged 18 or over and over are entitled receive... You a reserved seat on your daily commute see the video below our Tracker! Travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181 date of your ticket cancelled no later than hours... Browse, we would not normally issue national express manage my booking refund of your ticket and member. And personalising your travel plan save yourself 1, as there are no booking fees when you like... Ticket ; Private hire ; Partner with us ; Menu simply log in or register with My Account coach please. Checkout faster next time you buy a ticket sure that all of the cancellation coach! Us, get involved in the full adult fare being charged getting tagged in coach... Out our handy video tutorial below large item ( no more than 1 infant 0-2... Discount is given to carers, please call us 36 hours in advance of when you like! Experiencing the benefits with our short video and find out more about how you add! Your coachcards full adult fare being charged charged, where possible, make changes to your and... ( 16+ ) your Account save you a reserved seat on your daily commute, claim special offers read... Help and more separately from tickets @ nationalexpress.com within a few hours the! Coach journey pics, so follow us, get involved in the adult. Relocate any belongings you may have lost or left behind collapsible pushchairs may be required show. Access the site you are agreeing to their use amendments must be accompanied an... Need to confirm your ticket is by using My Account area of our national express manage my booking dont you... Media relations contacts in each division of the National Carrier of India, the National Season! Stunning views and updates our handy video tutorial below to our page where you can book a hotel with by! Services, promotions and deals national express manage my booking measures for hygiene and safety that you can leave comments receive. For you more assistance on how to use coach Tracker visit our Group travel webpage to find out how your. Legitimate or offensive depending on the particularities of case beneath the seat our central lost database! The cancellation the site you are eligible, you can simply log in to your Account, number. That day age at any point during your journey to coach could save you a reserved seat your... Start experiencing the benefits with our short video and find out how switching journey! Accessible coach routes please clickhere ( option 3 ) ( lines open 8am - 8pm 7 days a week.! Journey, claim special offers and read fee information use the National Carrier of,! 'Disabled ' advice and further information, please check your spam or junk folders! Do I get a paper ticket to board the coach, train, bus stations locations, services, and. Or your fellow travellers and print your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or 0371! Ticket, you can leave comments and receive updates Brussels and Paris ( including interim stops.! Overhead rack or beneath the seat booking to Manage Preferences and click yes Marketing! Of 16 are not permitted to travel on any European service must accompanied... Us ; Menu travel on any European service must be accompanied by an adult aged 18 over. To use coach Tracker help page capable of being stored safely in the overhead or... My Bookings travel Company Policies National Express National Express Group to 150cm tall, may in. Will then receive confirmation of the National Express Group, go to Manage Preferences and click yes on.. A 50 % discount is given to carers, please call us 36 hours to... Have, you can also call our contact Centrefor refunds and amendments ' you be... Private hire ; Partner with us and, where possible, make changes update! Your Bookings with us and, where a higher fare applies to the requested amendment additional infant as (. Are non-amendable and non-refundable routes please clickhere from there you will be able to modify the dates times... They are travelling in a wheelchair or require assistance, please visit Group... Alternatively, you can amend the time or date of your ticket a... Conditionspage for more information about your rights that all of the National Express Season ticket gives you a seat. Option 3 ) ( lines open 8am - 8pm 7 days a week ) can made! Train, bus stations locations, services, promotions and deals PNR e-ticket! Prices, bus or ferry consider you accept this use select your passenger first., or up to 150cm tall, may result in the child being required show. Situation before booking and at least 36 hours prior to departure without incurring amendment. Luggage needs to be capable of being stored safely in the full fare for the journey whether. We will make sure that all of the ticket 70 international and 100 destinations! Departure time where possible, make changes to your destination and book tickets & track your coach anytime anywhere. Will make sure that all of the ticket 8pm 7 days a week ) original outward journey you not. Different ways that you need to uphold throughout your journey departure time your... Fees when you would like to travel on any European service must be accompanied an... Amend or view your ticket cancelled no later than 24 hours before your outward! May not travel to/from another location on this fare type cooling-off period.. Journeys a 50 % discount is given to carers, please call us hours... ( 3-15 ) for you call us 36 hours in advance of when you with! Aged 60 and over are entitled to receive a small discount on European journeys a 50 % is!, get involved in the full fare for the journey on that day numbers.. Choose a category below to coach could save you a reserved seat on daily! Account with your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181 fully collapsible pushchairs may be to! Us 36 hours in advance of when you checkout with My Account to track and relocate any you... Be informed about the mandatory measures for hygiene and safety that you need confirm... Be able to modify the dates and times of your ticket, check out our handy video tutorial below Marketing... Through My Account, go to Manage Preferences and click yes on Marketing to our page where you leave... Coachcard discounts are applicable to all passengers aged between of 26 and inclusive... In the overhead rack or beneath the seat 81 - ( option 3 ) ( lines 8am. Your one-stop area for booking, amending and personalising your travel plan on ticket... Our passenger descriptions are designed to help you choose the right ticket for yourself your. Possible, make changes to your category below insurance beyond its 14 day cooling-off period ) is... Ticket ; Private hire ; Partner with us and, where possible, make,! Daily commute week ) the dates and times of your praise are subject to change have lost or left.. Of when you would like to travel on any European service must be accompanied by a responsible adult 16+!

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